Documente los problemas del pedido y siga la respuesta del proveedor

Podemos comparar los documentos suministrados y los detalles del producto, contactar con el proveedor y coordinar etiquetas corregidas, informes o muestras de prueba. El importador y el laboratorio acreditado confirman el cumplimiento final y la validez del informe.

Report as soon as the shipment is received and checked. Keep cartons, labels, damaged goods, and unpacking evidence until responsibility and the next action are confirmed.

We compare the claim with the purchase order, approved sample, specification, artwork, packing list, weights, inspection report, loading photos, and written changes.

Depending on evidence and responsibility, possible actions include rework, replacement, spare parts, refund, credit note, discount, or compensation through a future order. No outcome is guaranteed before supplier agreement.

We can organize product, carton, packing, loading, delivery, and unpacking evidence for the supplier or forwarder discussion. Liability depends on the transport terms, insurance, and carrier records.

We can compare supplied documents and product details, contact the supplier, and coordinate corrected labels, reports, or test samples. The importer and accredited laboratory confirm final compliance and report validity.